Posted by scottgreenough under
Uncategorized Leave a Comment
So, back in February I went to see my dentist for a routine exam and wanted to have a procedure done to help reduce some sensitivity I’d been having. They told me that for insurance to cover it they would have to file it a specific way and for that to happen I’d have to make an appointment to come back. Ok, no problem so I did that.
I went back and they did the procedure and it went well. I then heard them mention the insurance stuff but it sounded different than what they said the previous week. I should have said something in hindsight but I let it go figuring they knew best.
Well, this week I get a bill in the mail for the procedure. Hmmm….Well, I called, explained and they waived the fee without blinking an eye. I really didn’t even have to say much!
So, if you want a good dentist with excellent customer service (and you’re in the Raleigh area
) then call Dr Michael Woodard .He’s in North Raleigh on Falls of the Neuse so if you live up that way and thought of changing dentists give him a call. Oh, and ask for Tonya. She’s the nice lady who helped me out!